Account & plans

Can I get a refund?

Yes — every package purchase comes with a full refund within 14 days, no questions asked. Upgrades count separately: refunding an upgrade returns its price and moves you back to the previous plan.

To ask for one, open your website’s Settings, find your plan and tap Request a refund. A real person handles every request; the money usually reaches your original payment method within 5–10 working days, and we email you the moment it’s on its way.

Outside the 14 days? Send the request anyway, or email us — we’re human about it.

Still stuck? A real person reads every message.

Email Support
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